PROFESSIONAL SERVICE ASSOCIATION

Become a PSA Member

Hands-on training, credible certifications, time-saving tools, and a community that has your back.

Hands-on Labs Free Convention Testing Service Library Flat-Rate Pricing Guide

New Member Feature Members Only

Meet ChatPSA — The Official AI Assistant for PSA

PSA members now get access to ChatPSA, a new AI-powered assistant built for appliance service professionals. It helps members quickly find support resources, ask model and parts questions, and get pointed in the right direction faster.

What it helps with

Model numbers, parts direction, brand support, service resources, and appliance-service questions.

Why members love it

Faster answers, one convenient place to start, and a new tool built specifically for the PSA community.

Member-only access

Available as part of PSA membership through the member perks experience.

Unlock ChatPSA Member Login

Preview Benefit

Members can access ChatPSA from the PSA perks area and use it as a live AI help tool built for the appliance service industry.

Training & Events

NASC convention week, labs, roundtables, awards banquet, and networking.

Career & Credibility

CAP • CSM • CCS • CSC pathways with free testing at NASC.

Do-More Tools

Service Library, Pricing Guide, Cost of Doing Business, practice exams.

Community

PSANet & PSA-edu networks with monthly and quarterly updates.

Communications

PSANews — quarterly newspaper on psaworld.org with industry news & advocacy.
PSA Update — monthly news & articles.
PSANet — instant technical & management help from peers and manufacturers.
PSA-edu — network of educators and industry trainers.
Service Library — manuals, bulletins, tech sheets & videos.

Advocacy & Voice

Leads efforts for fair compensation and higher warranty reimbursement.
Hosts manufacturer & TPA roundtables to amplify technician voices.
Provides hands-on training and national networking opportunities.
Fosters cooperation between independents, distributors, and OEM partners.
More to come: regional training days, advocacy campaigns, and new industry partnerships.

Education & Certification

CAP — Master/Certified Technician
CSM — Certified Service Manager
CCS — Certified Consumer Specialist
CSC — Certified Service Center
Graduate Technician (NCEE-aligned)
Curriculum support for schools
SkillsUSA partnerships
Technical Training at NASC
Management Training
NASC — premier annual event

See the Action

Nation’s Top Tech Award

Each year at NASC we crown the Nation’s Top Tech—a hands-on competition judged by industry pros. Competitors diagnose real faults, read schematics, and demonstrate safe, accurate repairs.